MALAYSIA (LOCAL) SHIPPING
FREE MALAYSIA SHIPPING ON LOCAL ORDERS RM50+We provide free delivery via Poslaju service for orders above RM50 throughout Peninsular Malaysia, Sarawak & Sabah.
A flat rate of RM6 will be charge for orders below RM50.
Order to be received within 2 – 5 business days*.
All orders will be packed and delivered within 24 hours. Please note that orders made on Saturday, Sunday and/ or public holidays will be shipped out on the next business day. Estimated arrival time is to be used as a guide only. Please note that tracking number will be provided and signature is required upon delivery by the carriers.
- We aim to deliver all local Malaysia orders the next day or day (1-2days after upon payment received. However, sometimes festival periods or other busy periods, deliveries may take longer.
- Delivery is only available from Monday to Thursday (before 2pm) excluding public holidays. Please note Saturday and Sunday are not classed as working days.
- We will inform you incase there's any delay on the delivery of items.
- Bear in mind that the last collection of parcels are at 3.30pm and any parcels sent after 3.30pm will be delayed 2 days. (Example: Parcel is sent to the post office at 4pm on Monday, it will be treated as a Tuesday Postings are done before 12pm to avoid packages being delayed (both Poslaju and Pos Express)
- Please do not bank in on Monday at 6pm and demand that your items must reach you on Tuesday.
- Please be patient while waiting for your items to arrive.
DELIVERY TIME AND TRACKING
- Once we have posted your item, we will send you a tracking number by email or you can visit track & trace to get the number, by then you can keep track with your item from http://www.pos.com.my
- For local express orders, a standard three (3) working days will be taken for your purchase to reach you.( If you have not received your item within 5 working days, please track your parcel with the tracking number given.)
- For International deliveries, depending on your country of delivery, your order may take five (5) to fourteen (14) working days to reach you.
- Please allow 2 to 3 weeks to receive your item.
- If items do not get to you on Tuesdays and Fridays, please bear with Poslaju/Pos Malaysia because they are the ones responsible for the late delivery.
- We will not responsible for any damage caused during shipping / post delivery / lost, but we will try our best make sure that your item has been packed safely to avoid damage.
- If you prefer to use courier service let us know in the order form, we can arrange it for you.
- If there is any “free shipping” statement means free shipping within Malaysia only.
We make an effort to check and make sure that your item is in good condition before we pack & deliver. After which, we will not be liable for any loss or damage caused during delivery of goods.
Please read through the our store policy before placing you order. You can also find out the how to place an order by clicking HERE.